Welcome to Points West Transcription
We are a Canadian-based company that specializes in the transcription of academic research interviews, business interviews, focus groups, meetings, conferences, lectures, symposiums, panel discussions, teleconferences and webinars.
Although our head office is in Ottawa, Ontario and we have branch offices in Toronto, Ontario and Vancouver, BC, we provide digital audio transcription services to clients all across Canada, the USA, England and Europe through our easy-to-use Upload Files page.
Please see our Resources section for tips on recording equipment and how to effectively manage interviews and focus groups.
I am impressed with Points West Transcription Services. Shelley is highly professional, and provides our research team with very accurate and timely transcripts. I was particularly impressed by a case where Points West received an interview recording on a Friday afternoon prior to a long weekend and returned a transcript to us early the following week. Our qualitative research interviews contain both technical and scientific terms, and the database Shelley's team has created has helped keep everyone involved well-organized. Shelley's team has a deep respect for confidentiality, a tireless attention to detail, and an ability to meet tight deadlines. I have no hesitation in recommending Shelley and Points West Transcription. We are very happy with the quality of work and continue to work with Points West.
Viren Thaker, BSc., MBA
PhD Student, Beedie School of Business
Simon Fraser University