Points West is the best transcription team I have ever used. The company provides fast, economical, accurate, and highly professional service. I have been consistently impressed with their attention to detail and sensitivity to our needs. Research interviews offer many challenges to the transcriptionist, not least of which – in our project – is the casual use of technical and scientific jargon. Shelley and her team handle such challenges with aplomb! I recommend their services without reservation.

Janet Atkinson-Grosjean, PhD
Senior Research Associate
Leader: Translational Genomics GE3LS Project
The W. Maurice Young Centre for Applied Ethics
University of British Columbia