Thank you, Shelley, for your exceptional level of professional and timely service.  We always know that your transcription of our focus group research data will be thorough.  We are particularly appreciative that your employees are able to discern the many voices on the recordings.  And thank you for consistently providing prompt responses to our queries.

Allen J. Lehman, PhD
Research Scientist, Arthritis Research Centre of Canada
Abbott Post-doctoral Fellow in Aboriginal Arthritis Research
www.arthritisresearch.ca